10 Ways to Fix Slack Notifications Not Working on Mac/Windows

Around the world, workplace culture has changed dramatically since the start of the COVID-19 pandemic. People are now more likely to work from home than in offices. Employees who work from home must pay special attention to notifications in order to complete their tasks and complete them on time.

But there’s nothing scarier than missing an important Monday morning text message at work, especially if you didn’t even know it because you didn’t get a warning. This is where “weakness”comes in handy. However, if you’re a Slack user and you’re having trouble doing this, we can provide you with solutions to get your Slack notifications to work on both Windows and Mac desktops.

This was the problem we had. Therefore, we took our time to understand the problem and find a suitable solution. We will also provide you with some quick solutions to restore Slack notifications as you read through this guide and learn everything there is to know about this issue.

Content:

1 Why don’t Slack notifications work?
2 How to Fix Slack Notifications Not Working 2023

Why are Slack notifications not working?

One of the best ways for people to communicate with each other is through Slack. However, this communication tool offers various benefits for those who work from home or the office. You will be immediately informed of any chats with your boss or other teams. In addition, these notifications ensure that you respond to questions immediately.

However, your Slack notifications may need to be fixed from time to time. Many users complain that they never receive Slack notifications even when they are turned on. Make sure the notifications of this tool are working properly if you want to use it to its full potential. You can miss an urgent or important meeting if you don’t know when a message was received because it looks like we didn’t receive it.

This problem can have several causes. One of the main reasons for Slack alerts not working can be your device settings. Even minor changes, such as setting Do Not Disturb mode, can prevent Slack notifications from working. Let’s discuss a few potential causes of Slack notification issues.

Desktop notifications disabled

You will not receive Slack notifications if they are disabled in the app or device settings. Therefore, you should check your notification settings to make sure they are enabled.

Focus Assist

You won’t receive Slack notifications if you activate Focus Assist mode to focus on your task. When you use your device, Focus Assist mode turns off all notifications.

Paused Notifications

There is a possibility that you temporarily stopped Slack alerts by pausing them. Therefore, you should look for pause notifications and resolve the issue if there is one.

How to Fix Slack Notifications Not Working 2023

1. Check your Slack status.

Start by looking at Slack’s notification settings to make sure it’s up and running, but notifications still aren’t showing up.

Go to https://status.slack.com and enter.
View the most recent status for each service.
Use the Connectivity Troubleshooter or contact support if you encounter any problems.

2. Check your Slack notification settings.

Basically, the issue can be resolved by enabling the correct notification settings in the Slack app. Our position has also improved. The steps are listed below.

First, click on your profile photo and then select “Settings”.
Choice of notifications.
You can now choose from a variety of notification settings in this field. We will help you with this.

3. Check your notification settings in Slack

The issue of Slack notifications not working can be largely resolved by enabling proper notification settings in the Slack app. However, it was also useful in our case. How to do this can be found here.

Click on your profile picture and click “Settings”.
Slack notifications not working
Select Notifications.

Now in this window you can configure various notifications. We will support you in analyzing this.

I. Check What Slack Notifies You About

Let’s start by making sure we made the right choice and got the information we want.

1: The options listed in the “Notify me about”section are as follows: To be notified of the same, select the appropriate options.

All new messages: If you select this option, you will receive notifications from all channels.
Direct messages, mentions and keywords: If you select this option, you will only receive notifications for direct messages, messages in channels where you have been referred to, and other keywords you have selected.
Nothing: You will not receive any notifications at all. You will not receive notifications from Slack if this option is selected.

Slack notifications not working

II. Check your Slack notification schedule

When a certain time of day hits, Slack has a feature that stops sending you notifications. How to change it is described here.

Slack notifications not working

From the sidebar select Settings -> Notifications (as mentioned above). The notification scheduling option can be found by scrolling down. Select the days and times you want to receive notifications from Slack using the drop-down menu options. You won’t be notified if someone sends you a message outside of business hours.

Let’s now look at the sound settings for your Slack notifications.

4. Check Sound Settings for Slack Notifications

You may need to adjust your notification sound settings if Slack notifications are too quiet or inaudible.

To enter settings, tap your profile photo.

Now select Notifications.

Make sure your chosen ringtone is heard for all incoming notifications by scrolling down in the Sound and Appearance section.

Slack notifications not working
Make sure the “mute all sounds from Slack”option is unchecked after selecting the notification sound.

5. Restart your device

Slack Notifications Not Working is one of several issues that can be fixed by turning the device on and off again. Another step you should take if your Slack notifications are not working is to restart your device. However, restarting your device solves a lot of problems without going through the settings, whether it’s an iPhone or an Android device.

On a Windows or macOS device, you can reboot the system in the same way. However, find and press the Windows key to enter the start menu and reboot your device from that menu to Windows. Similarly, restart your device from this option by clicking on the Apple logo for macOS devices.

6. Unmute channel in Slack

You won’t be able to receive notifications from a channel that’s muted in Slack. This will demonstrate how to enable the same.

First select a channel from the available options.

Click on the channel name.

Tap the muted text again and select Unmute Channel.

Click on “Mute Now”, then select “Unmute Channel”.

Done! This way the channel will be unmuted and notifications will be sent to you. Next, determine if your status is the root of the Slack notifications issue.

7. Check your system notification settings

You will not receive Slack notifications if notifications are disabled on your system, even if Slack is configured correctly. How to check and enable it is described here. Instructions are available for Windows and Mac.

I. Enable Slack Notifications on Mac

Select System Preferences by clicking the Apple icon in the toolbar.

Slack notifications not working
Select Slack by clicking Notifications.

To display notifications the way you want, turn on the Allow notifications toggle and make sure all other options are selected.

Slack notifications not working

II. Enable Slack Notifications on Windows

Open the Settings app, then select System -> Notifications.

Make sure the toggle for notifications as well as the toggle for Slack is now enabled.

You can select Slack from the list and make other settings in the window that appears by selecting options if you wish.

Slack notifications not working

You can make sure Slack notifications are enabled on your system by simply doing this. To receive timely notifications from Slack, you must ensure that Do Not Disturb is turned off.

8. Turn off Do Not Disturb on Windows and Mac.

You can turn on Do Not Disturb notifications on both macOS and Windows to help you stay focused. However, as a result, you won’t be able to receive Slack notifications. So, here’s how to turn off Do Not Disturb on Mac and Windows.

I. Disable Do Not Disturb Mode on Mac

On the toolbar, select the Settings icon.
Make sure Do Not Disturb is not enabled and that this icon is displayed in the Control Center. Tap the icon once to disable Do Not Disturb if it appears.

II. Disable Do Not Disturb Mode in Windows Focus Assist

Select System > Focus Assist after opening the Settings app.
In Windows, press the button to disable Focus Assist.

By doing this, you can ensure that Focus Assist is not blocking Slack notifications on Windows or Mac. However, let’s move on to a feature you can use if Slack alerts aren’t working properly on your Mac.

9. Clear cache data

Clearing cache data is another way to fix the Slack notification issue. Corrupted temporary files cause similar problems and prevent applications from working properly. However, you must clear the Slack app’s cache data. The steps for this are listed below.

Find and open the You tab in the Slack app.
From there, select Troubleshoot under Settings.
Finally, in this step, you can clear the cache.

10. Update your Slack app

If a lot of people are having issues with Slack alerts, there’s probably a bug that affects multiple versions. The developers will fix it in the next update. Therefore, you should always use the latest version of Slack.

From the Slack toolbar, select the hamburger-shaped menu icon.

Slack notifications not working
Go to the “Help”section and select “Check for Updates”.

You will be given the option to update Slack if you are not running the most recent version and will receive the following confirmation instead:

You can try reinstalling Slack as a last resort if none of the other solutions work.

Conclusion:

Done! Everything we can offer to solve your problems with Slack notifications on Windows and Mac desktops is included here. However, if nothing works, you can use the Slack web app.

Posted on December 1, 2022July 18, 2023

News

admin

iMac Windows