11 Fixes: Airpods are connected, but the sound comes from the phone

One of Apple’s incredible creations is the AirPods. In addition to being able to make and receive calls and listen to music, AirPods also give you access to Siri. However, you may encounter the “Airpods are connected, but sound is coming from the phone”issue. You won’t be able to use these features if you’re using AirPods with an Android device or any other non-Apple device.

AirPods owners complain that their iPhones are connected but are silent. What should I do to fix AirPods sound issues now that they won’t play music on iPhone? Keep reading the article to find out how to solve the “Airpods are connected, but the sound comes from the phone”problem if you have the same AirPods.

Why are my AirPods connected but no sound?

Sometimes technologies are unpredictable and rarely completely correct. And as a result, AirPods periodically experience technical problems. This causes the “Airpods are connected, but the sound is coming from the phone”issue.

If you’re having trouble, like your AirPods are connected but silent, raise your hands. The volume issue with AirPods is a concern for many Apple consumers around the world.

Reasons for no sound when AirPods are connected may vary depending on the device and AirPods model. People sometimes find that updating the music app solves the same problem.

Why Airpods are connected, but the sound comes from the phone

• You may have a problem. If necessary, restart your computer or Airpods.
• You can connect alternative Bluetooth speakers or headphones to your phone. Connect your AirPods after turning off Bluetooth devices on other devices.
• Automatic ear detection can lead to sound problems. Try to turn it off.
• This may include an error. By updating the phone your Airpods are connected to, you can get rid of it.
• There may be a problem with your network. To fix the problem, you need to reset your network settings.
• The inside could be clogged with dirt and earwax. To get rid of them, wipe the earphones with a microfiber cloth.
• Even though it may appear that your AirPods are connected to your phone, this is not necessarily the case.

Solutions to Fix Airpods Connected but Sound is Coming from Phone

1. Put your Airpods in the charging case
2. Cleaning your AirPods
3. Reset your Airpods
4. Airpods volume control
5. Reset network settings
6. Change your preferred output device
7. Disable automatic ear detection
8. Reset Bluetooth Settings on Mac
9. Factory reset your Airpods
10. Firmware update for Airpods
11. Understanding the Music Volume Limit Level

1. Put your Airpods into the charging case

• Place the charging case for two Airpods inside.
• Check how charged your Airpods are. I suggest letting them charge for at least 30-40 minutes if they have little or no charge.
• Try playing something from your iPhone or other Apple Bluetooth device by taking it out of the case.

• Put them back in the case again and try again if they still don’t work or only one works.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

2. Airpod cleaning

Sometimes people have trouble hearing sound or are connected but there is no sound when the headphones are dirty. In particular, the proximity sensors on Airpods can be damaged by dirt buildup, making it impossible for automatic ear detection to function. Users must keep their Airpods clean and protected from damage.

• Use a soft, lint-free cloth to clean your Airpods.
• You can use a Q-tip to clean joints and crevices.

• If you’re still not satisfied, you can try cleaning your Airpods with a solution made from water and isopropyl alcohol.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

3. Repair your Airpods

To repair Airpods, do the following:

• Make sure your Airpods and Bluetooth are turned on.
• Open the charging case cover and insert both AirPods.
• When the case status light starts flashing white, press and hold the button on the back of your AirPod charging case.

• Your phone should display your AirPods. Select Connect.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

4. Airpods volume control

Restarting an Apple iOS device always works, even if all other solutions have failed.

• Go to the Bluetooth settings menu on your phone.
• Click General.
• Press the “Power off”button again to turn off the device completely.
• After a while, restart your device.
• Reconnect your Bluetooth Airpods to your device and pair again.
• Turn on any song right now to test Airpods functionality.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

5. Reset network settings

The problem can mess up the audio output of the associated Bluetooth devices with your Bluetooth setup. Resetting the network should fix the issue if it’s causing audio issues with AirPods.

• You can reset network settings in Settings > General > Reset.

• In the confirmation window, enter the password for your device and select Reset network settings.

• Restart your iPhone or iPad and disconnect from any Bluetooth devices, Wi-Fi networks, VPN settings, or other network-related settings previously linked.
• Check if you can now hear audio while playing media by reconnecting your AirPods to your device.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

6. Change your preferred output device

If your iPhone, iPad, or Mac has multiple audio connections, your AirPods may not play audio unless they are your preferred listening device.

Switch the audio output devices of iPhone and iPad.

Follow the steps below and connect your AirPods to your iPhone or iPad.

• Tap the AirPlay icon in Control Center after it opens.
• Choose your AirPods from the available audio equipment.

On iPad and iPhone, change the audio output device.

It’s also pretty easy to route audio from your Mac to your AirPods. Follow the instructions below and connect your Mac to AirPods.

• Click the speaker icon in the menu bar.
• In the Output field, select your AirPods to be used as the active listening device.
• If your Mac’s menu bar doesn’t have a speaker icon, go to System Preferences > Sound and select the “Show volume in menu bar”option.
• Also, you can change the output device on your Mac right from the Sounds menu. Select your AirPods as your desired output device by going to the Output tab.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

7. Disable automatic ear detection

Sound playback will also pause if you remove both AirPods. AirPods handle this with their “Automatic Ear Detection”technology. Audio output may be affected if your AirPods’ sensors are faulty.

For issues like this, disabling automatic ear detection is a useful debugging technique. Your device will then start playing audio continuously through the AirPods. You can play audio without having to wait for AirPods sensors to recognize that it’s in your ear.

On iPhone and iPad, turn off automatic ear detection.

Wait until you hear a beep or beep after inserting at least one AirPod into each ear. To turn off AirPods auto-detection, follow the instructions below.

• Select Bluetooth in the Settings app by opening it.

• To access the AirPods settings menu, tap the information symbol next to your AirPods.
• Disable automatic ear detection.

• Insert the AirPod back into your ears after removing it. See if your AirPods can now play audio when playing a song or video.

How to turn off automatic Mac ear detection?

To stop automatic ear detection, connect the problematic AirPods to your Mac and follow the procedures listed below.

• Select Bluetooth in System Preferences by opening it.
• In Bluetooth System Preferences
• Click the Options button next to your AirPods under Devices.
• Select “Done”by deselecting “Auto-detect in ear”.

• It should be noted that disabling automatic ear detection will send all audio from your iPhone to your AirPods, even if you’re not wearing them.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

8. Reset Bluetooth settings on Mac

Resetting the Bluetooth module in macOS should resolve issues that are causing your AirPods and other Bluetooth devices to not play sound. The first thing you should try when your AirPods indicate a connection but sound is still coming from your phone is to reset the Bluetooth settings on your phone.

• Go to “Settings”and then select “Bluetooth”to reset your Bluetooth settings.

• Turn off Bluetooth, wait 20 seconds, and then turn it back on.
• Try connecting by selecting AirPods again.
• Alternatively, you can click the blue Bluetooth icon on the home screen by swiping down to turn it gray (off).
• After 20 seconds, click the Bluetooth icon so it turns blue (on).
• You can fix this problem simply by forcing your phone to try to re-establish a reliable Bluetooth connection.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

9. Factory Reset Your Airpods

When you perform a factory reset on AirPods, you must re-pair them from scratch after deleting them from your device’s memory. This may resolve connection and audio issues. Resetting your AirPods can result in even louder sounds.

Reset AirPods on iPhone and iPad

• Tap the info symbol next to AirPods in the Bluetooth settings menu on your iPhone or iPad.
• Select “Forget This Device”at the bottom of the AirPods settings menu.
• To continue, select “Forget Device”on the confirmation screen.

• To continue, select Forget Device.
• Place both AirPods in the charging case, then hold the setup button until the status light blinks white and amber.
• Place the AirPods next to your iPhone or iPad, then click “Connect”on the resulting map.

Reset AirPods on Mac

Resetting AirPods on Mac also entails deleting and reconnecting the device. Here’s how to do it.

• Go to System Preferences, select Bluetooth, right-click AirPods and select Uninstall.

• Delete in context menu
• Select Delete at the confirmation prompt.
• Remove confirmation prompt
• To reconnect your AirPods, place them in the charging case, press and hold the setup button until the status light flashes white and amber continuously.
• You should see AirPods in the macOS Bluetooth menu (System Preferences > Bluetooth) and select Connect.
• System Preferences > Bluetooth > Connect.

• Play a song or watch a video and see if AirPods are now playing audio. If the issue persists, try resetting your device’s network settings.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

10. Firmware update for Airpods

Check the firmware version of your AirPods by launching the Bluetooth settings menu, tapping the information icon next to your AirPods, and looking under the “Version”column in the “About”section.

Alternatively, you can start the update manually if the firmware version displayed in the Settings app is not the latest. To update the software on your AirPods, connect your iPhone or iPad to your wireless network and follow these steps:

• Close the charging case lid after placing both AirPods inside.
• Open the lid again and connect your device to AirPods.
• Make sure your AirPods status says Connected by going to Settings > Bluetooth.
• Close the app or swipe down if you see AirPods battery life on the screen.

• Keep your iPhone and AirPods around for ten to fifteen minutes.
• Within 30 minutes, iOS will automatically install any available updated firmware for your AirPods.

• Check the firmware status on the AirPods information page. Restart your iPhone or iPad and check again if nothing has changed.
• Check if the problem “AirPods are connected, but the sound comes from the phone”is resolved.

Conclusion

“AirPods are connected but sound is coming from the phone” can be primarily a problem with a faulty connection if your AirPods are connected but the connected device is still sending sound. This issue may occur due to the AirPods not being properly connected to the phone.

However, there may be additional reasons such as software incompatibility or lack of permission for the program you are trying to use to listen to audio on your AirPods. Follow all the solutions above to fix your AirPods issue and get your Airpods sound back.

FAQ

Airpods connected but sound coming from phone?

Turn Bluetooth off and then on on your phone if your AirPods are paired but sound is coming from them. If that doesn’t work, select “Forget This Device”in Settings > Bluetooth > Info. Hold the button on AirPods for 10 seconds with the case cover open to repair.

Why do my Airpods show connected but not working?

Make sure your AirPods are selected when you connect your audio device. Click the X to the right of AirPods to remove them from the list if they appear in the device list but don’t connect. After 15 seconds, open the lid after closing it.

Do Airpods make sound when connected?

The following sounds indicate that your Beats or AirPods have established a connection with a new gadget. If there is a device nearby that they can connect you to automatically, you usually hear it when you turn on your headphones or put on your headphones.

What to do if your Airpods are connected but there is no sound?

Place your Airpods in the charging case again. Put on the cover. Pause for at least ten seconds. Case again. The case and Airpods should show a charged Airpods battery. Reinstall your Airpods in your ears to test their functionality.