Resident Evil 4 Remake Ashley’s elevator not working

Resident Evil 4 Remake gives players a seamless experience and is free from major bugs or game-breaking crashes. But like most games, some sudden problems are bound to pop up out of nowhere, and this game has one of them too. So here’s how you can fix Ashley’s elevator not working in RE4 Remake.

How to fix Ashley’s broken elevator in RE4 Remake

You need to reload the save and replay the section, but without solving the grandfather clock before. Players encounter this error when they set their grandfather clock hands correctly before going to the library. This allows them to receive Insignia sooner. In the library, you get the keys, which you then use to control the elevator. You will get this error if you get the Salazar crest before using the keys. So, to prevent this from happening again, you should follow the following order:

1. Reload the save file closest to this section.
2. Go to the room with the first clock.
3. Ignore it, use the door on the left and go to the Hidden Mausoleum.
4. This will take you to the library.
5. Get the keys to the elevator by going down the hidden stairs.
6. The knights will now start attacking you. Freeze them using a flashlight.
7. Use the elevator.
8. Now in this room, find a note to get time.
9. Set the grandfather clock according to the note you find in this room.
10. From here, return to the library and into the room with the first grandfather clock.
11. Now get the insignia of the Salazar Family and advance as normal. This time the elevator will work normally.

It looks like it’s a confirmed bug right now, and even if you get the keys later, but you got the Insignia before using the elevator, you’ll get this bug. So make sure you follow the steps above to avoid getting this error.

That’s all for this fix on how to fix Ashley’s elevator not working issue in Resident Evil 4 Remake.