Fix Spotify stops playing music on Galaxy S10 when screen is off

Have you noticed that when you turn off your Samsung Galaxy S10 screen, Spotify stops playing music ? Well, this is a very common error that users are getting these days after the recent Galaxy S10 Android patch update. There is a chance that this may not be a software failure, but an error that occurs on the side of your device.

However, Spotify stops playing when the screen is off on S10. The problem most often occurs when the internet on your device is not working properly. In any case, don’t worry, we have some solutions for this problem. So, if your Spotify stops playing when the screen is off on S10, then you must follow the fixes we have mentioned below.

Content:

• 1 Why does Spotify stop playing when screen is off on Galaxy S10?
• 2 Fix Spotify stops playing when screen is off on Galaxy S10
  • 2.1 Perform a soft reset
  • 2.2 Check your internet connection
  • 2.3 Clear cache for Spotify
  • 2.4 Check power saving settings
  • 2.5 Disable battery optimization
  • 2.6 Reset network settings
  • 2.7 Try safe mode
  • 2.8 Disable lock screen widgets
  • 2.9 Allow background activity
  • 2.10 Prevent System from Sleeping Spotify
  • 2.11 Reinstall Spotify on Android
  • 2.12 From the author’s desk

Why does Spotify stop playing when screen is off on Galaxy S10?

1. You will see Spotify apps close if you run out of phone storage because they don’t have space to store temporary cache files.
2. Spotify music streaming apps may not work if you have internet connection issues. You can’t get music from music servers because they can’t connect to them.
3. Spotify will stop playing music on your device if certain apps are interfering with your device.
4. Due to battery saving algorithms, your Spotify apps may stop playing if you have power saving mode enabled.
5. Your device may be experiencing a system issue if you only noticed the issue after updating to the latest version of Android.

Fix Spotify Stops Playing When Screen is Off on Galaxy S10

If you are facing Spotify stops playing when screen is off due to S10 issue, then you should definitely follow the fixes mentioned below. So let’s check out these fixes:

Perform a soft reset

A soft reset will help you restore your device to its original state and fix minor crashes and issues. Press and hold your S10’s power button, then select Restart. Then check again if Spotify stops playing when the screen is off on S10 fixes the problem or not.

Check your internet connection

A stable and reliable internet connection is essential for music streaming apps to work properly. If your internet connection is unstable, music may buffer, pause, or even stop. So make sure your mobile device is connected to an active mobile network or WiFi.

You need to confirm that you are allowed to use the mobile network when using the Spotify app on the mobile network.

• You can check this by going to Settings and selecting Apps.
• To access the Spotify app, scroll down and find it.
• Then select it and click “Mobile Usage”.
• Now click on Allow Background Data.
• Finally, select “Allow data usage when data saver is enabled”.

You may be able to improve your network speed if you connect your Android S10 device to run the Spotify app to an active Wi-Fi network.

Clear cache for Spotify

There is a chance that some Spotify cache data might be present on your device due to which you are getting Spotify stop playing when the screen is off due to S10 issue.

In addition, there are other users who have already reported that they find this method really useful. So it’s worth a try, right? So let’s check out the steps for that:

1. Press and hold the Spotify app icon.
2. Then click the Information button.
3. Now click “Clear data”.
4. Finally, click Clear Cache.

Check power saving settings

Whenever you use the Spotify app, it is recommended to turn off the power saving mode. The following steps will walk you through the process of disabling it.

• First, open Settings and tap on Battery .
• After that, click “Battery saver”.
• Now click the” Turn Off Now”button to turn off power saving.

Disable battery optimization

The battery optimization setting can also be the reason for music not playing normally if the problematic app is enabled. App battery optimization must be disabled to fix this issue.

However, while we have already mentioned how to turn off battery saver for your entire device, if you are running out of battery, you should try turning off battery optimization for the Spotify app. So to do this,

1. Go to Settings and select Apps.
2. At the top, click on the icon with three dots and select Special access.
3. Select Optimize battery.
4. Click the “Unoptimized Applications”drop-down menu and select “All”.
5. Find the Spotify app and disable battery optimization for it.

Reset network settings

If you reset network settings, you can also fix Spotify stops playing when screen is off due to S10 issue.

• First, click on Settings .
• Then go to the “General Management”section .
• Now tap on the Reset option.
• Finally, click “Reset network settings”.

Try safe mode

If your Spotify apps are interfering with each other, you can diagnose your device in Safe Mode, allowing you to figure out what’s wrong.

• First of all, press and hold the Power button for 5-10 seconds.
• Then click OK on the next screen to enter Safe Mode.

Disable lock screen widgets

Various useful widgets are available for the Samsung lock screen, including alarm clock, weather forecast, and upcoming events. Some third-party apps interfere with the music widget, so the sound stops when you turn off your phone.

By disabling the music widget in the lock screen settings, you can fix Spotify stops playing when the screen is off due to the S10 issue. To do this, follow these steps:

1. Go to Settings and tap on Lock Screen.
2. Select Face Widgets.
3. The music can then be turned off by turning off the switch.

Allow background activity

Take a look at the app’s battery settings if only one app, such as Spotify, is affected by the problem. In the background, said app must be able to use the phone’s battery.

To check your settings, follow these steps:

1. Go to Settings and select Applications .
2. Select your Spotify app from the list.
3. Select Battery . Select Allow background activity and turn it on.

Prevent Spotify from Sleeping

On Samsung, unused apps automatically go to sleep when not in use. Spotify, for example, should not be taken into account, but you should probably prevent the System from turning it on. So to do this,

1. Open Settings .
2. Click” Battery “.
3. Then select Background Usage Limits .
4. After that, click on never sleep apps .
5. Finally, click the plus icon and add Spotify .

Reinstall Spotify on your Android

Reinstalling the app can also fix the S10 issue where Spotify stops playing when the screen is off. This issue was caused by a bug in a certain version of Spotify and was resolved by reinstalling it. So, let’s go over the necessary steps to reinstall the Spotify app:

1. Go to PlayMarket .
2. You can find Spotify with a search.
3. Click on an app in the search results.
4. Select Delete .
5. Reboot your device again and return to the Play Store.
6. Reinstall Spotify, sign in and check for improvements.

From the author’s table

So, here is how to fix Spotify stops playing when screen is off on S10 issue. We hope you find this guide helpful. Also, comment below if you have any questions or questions about the topic.