Genshin Impact: How to Fix the White Screen Error

As we all know, Genshin Impact is one of the most popular and successful games in the world. It is available on Android, iOS, PC, PS4, PS5 and many other devices. In addition to the hugely successful game over the years, many players are still facing a number of issues and bugs in the game. One of these bugs/bugs is when the screen turns white right after launching or entering the game. The white screen does not disappear even after restarting the game multiple times. If you are facing the same error in the game, don’t worry, we will help you fix it. In this guide, we will discuss all the ways to fix the white screen error in Genshin Impact.

How to fix white screen error in Genshin Impact?

Here are all the ways to easily fix the white screen error in Genshin Impact. Before diving into the steps, make sure your PC meets the minimum requirements to run the game. This is because if it does not, you will definitely encounter a white screen in the game. With that said, let’s take a look at the fixes.

• Update DirectX
• Rename PC
• Reinstall

These are fixes to solve a problem with the game. For a better understanding, let’s take a detailed look at these fixes.

Update DirectX

The first solution to the problem is to update your system’s DirectX. The developers have revealed the cause of this error in the game, which is an outdated or corrupted DirectX. So without further ado, let’s see how you can update your DirectX.

• First, open DXSETUP by selecting Drive C > Program Files > Genshin Impact.
• If you can’t find the file or it’s not available, please re-upload it.
• Go to the Microsoft website to download the updated DirectX file.
• Once the download is complete, just install it.
• And then restart your computer and that will help.

Rename PC

If the problem is still not fixed, try renaming your computer. Many players report that this method has worked for them.

• First, open the Window menu by pressing the Windows key or the Start button.
• After that, open the About your PC option by going to Navigation, Settings > System > About.
• Then select the Rename Computer option and enter a name.
• Next, just restart your computer.
• And then go to Drive C > Users > (your username) > App Data > Local Minimum > miHoYo > Genshin Impact.
• And there you will see a file called info.txt, open it.
• After that, manually enter the name of your PC next to the deviceName text and save it.
• This may fix the white screen error in Genshin Impact. If it doesn’t, let’s move on to the next fix.

Reinstall – Fix White Screen in Genshin Impact

If your problem is still not solved, you just need to uninstall and reinstall the game. Sometimes a simple reinstallation can solve a crash or error in the game.

That’s all you need to know about how to easily fix the white screen error in Genshin Impact.