Fix Ubisoft Connect failed to sync cloud saves

You must have seen the “Could not sync cloud saves”pop-up while playing a Ubisoft game. This can be quite annoying as keeping your assets in the game is important and time consuming. If you encounter such a problem, we will catch you. This guide will help you fix the “Could not sync cloud saves”error.

Cloud save sync error

Simply put, a cloud save sync failure means that the server is unable to save your data from the game. This can make life difficult for players as their progress will not be saved. Here is how you can fix this error and get the best gaming experience.

How to fix “Unable to sync cloud saves”?

The experience can be annoying when the server simply decides not to store your data. All the hard work just goes into the alley. Don’t worry because here are the simple steps to solve your problem.

Disable cloud save sync

• Open the Uplay PC client (Start > Programs > Ubisoft > Uplay).
• Click on the 3 lines you will see in the top left corner.
• Go to “Settings”and “General”.
• Uncheck “Enable Cloud Save Sync”.

This will disable cloud save sync. Restart the game and play until the save option appears or until the game saves progress automatically.

Save FCA files

If you are still facing the sync error try this.

• Locate the FCA files on your system. These files will contain download files. saves and. saves. Make a backup copy of these files in another folder on your system. They will be used later.
• Select any of the files. saves and delete the rest. Now in a file. saves you fill in and find “f”instead of a number. If you don’t, change it to “f”.
• This should fix the bug. If it’s not, choose another file. saves from the backup and repeat step 2.

Make sure you uncheck “Enable Cloud Save Sync”before following these steps.

This is about the “Could not sync cloud saves”error in Ubisoft.