How to fix Bose SoundSport wireless headphones won’t turn on
Bose SoundSport headphones won’t turn on? Facing such issues can ruin your workout or mood for listening to soothing music. Bose SoundSport headphones are some of the best in their class, and no one expects them to have such problems.
There are various reasons why your Bose SoundSport headphones won’t swivel. You may experience this issue due to a dead battery, technical glitch/large or outdated firmware.
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How to fix Bose SoundSport wireless headphones that won’t turn on
Nothing to worry about; we have listed the various troubleshooting steps to fix a Bose wireless headset that won’t turn on. Read on to find out more-
Check your headset temperature
This is a lesser cause of this problem, but you may experience it due to unstabilized temperatures. This usually happens when you use the headset outdoors for a very long time.
If your SoundSport headphones won’t turn on, bring them inside and leave for 10-15 minutes. This will stabilize the temperature and you will be able to turn on the headphones.
Headset charging
A dead battery is the most common cause of this problem. If you have been using your headset for a very long time and you forgot to charge it, the battery may be dead and therefore the headset will not turn on.
Fully charge the headset and then turn on the headset. But what if the headset is not charging? If this is a problem, follow these steps:
- Insert the cable again and then check if you can charge the headset or not.
- Check the port for dust and dirt. If there is dirt in the port, then clean it and try to charge the device.
- Replace the charging cable and check if the phone can be charged.
- If your Bose SoundSport headphones are still not working, it may be due to faulty hardware. You can take the headphones to a service center and have them checked.
Update headphone firmware
Outdated firmware can also cause Bose SoundSport headphones to not turn on. You can update the firmware of your headphones to fix this issue. Below are the steps to update the headphone firmware.
- First of all, download the Bose Updater on your computer. You can follow this link to the download page and download the update from there.
- After downloading the Bose updater, install it on your computer.
- Connect your headphones to your computer using a USB cable.
- After that, run the updater on your PC.
- The updater will search for any firmware updates available for your headphones.
- Download and install the available firmware update and then check if the issue is still there.
Reset your headphones
Resetting your headphones will update your device’s firmware. This will reset all settings to factory defaults and fix any issues you’re experiencing. You can reset your Bose SoundSport headphones by following these steps:
- Place the earphones into the charging case.
- Now take the earbuds out of the charging case after a few seconds.
- Now put them on standby for a minute or two.
- Reboot your headphones.
This will reset the SoundSport headphones. Once you’re done, check to see if the headphones turn on.
Contact Customer Service
Contact Bose support if the issue still needs to be resolved. The problem is often hardware related and cannot be fixed by the user. Contact support and explain to them the problem you’re experiencing. They will tell you what can be done to fix the problem. To contact customer support, follow these steps:
- Click this link to go to the Bose headphone service page.
- Here you will be prompted to enter a 4-digit headphone code. You can either enter a 4-digit headphone code or a serial number.
- When finished entering the code, click Submit.
- Now follow the on-screen instructions to ask a question about your product and find a solution.
Final words
That’s it with this guide to fix Bose SoundSport headphones not turning on. The above steps should help resolve the issue you’re having with your Bose headphones. If your headphones are under warranty, it is better to contact the service center. The service center will provide you with a solution to the problem or replace the headphones if they are defective.
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