How to Fix Paramount Plus Not Working/Crashing on PS4 or PS5

Since the pandemic, the world has changed its mind about almost everything, including employment, lifestyle, health and entertainment. So streaming services are at their peak right now, and many people use them regularly. People love being able to watch their favorite content on their devices anytime, and Paramount Plus is a popular streaming service with great features and a reasonable price. It is also available on key platforms such as smart TVs, PCs and game consoles such as PlayStation 4 and PlayStation 5.

Paramount Plus, formerly known as CBS All Access, provides a wide range of original programming as well as CBS broadcast programming from the Viacom CBS library. Apart from the benefits, PlayStation users experience certain issues with the streaming app, such as black screen, constant buffering, unavailable video, or app freezes. Here are possible solutions to Paramount Plus not working or crashing on PlayStation 4 or PlayStation 5.

Content:

• 1 Possible Causes and Solutions Paramount Plus
  • 1.1 If Paramount Plus Live TV is not working
  • 1.2 A poor internet connection can cause your application to freeze.
  • 1.3 If your FireStick is not working
• 2 Fix: Paramount Plus not working or crashing on PS4 or PS5
  • 2.1 1. Restart the Paramount Plus app
  • 2.2 2. Check the status of the modem/router
  • 2.3 3. Re-login to the Paramount Plus App
  • 2.4 4. Check the status of the Paramount Plus server.
  • 2.5 5. Check for updates
  • 2.6 Conclusion

Possible Causes and Solutions Paramount Plus

There are many reasons why Paramount Plus failed. First, it differs depending on the device (mobile, PC/laptop or Firestick). Here are some regular issues and fixes. Every time I launch Paramount Plus for PS it crashes. The reason may be slow internet. Another reason is the lack of phone memory. When there is not enough memory, applications close and crash. To resolve this issue, restart the application. Reboot your device. Disabling Airplane Mode will restart your internet connection. Other apps may experience less latency if you turn off Background App Refresh.

If Paramount Plus Live TV is not working

If your IP address or Wi-Fi connection to the TV is not working, check your Internet connection. Service providers are assigned different IP addresses. A browser is the easiest way to check an IP address. Check your proxy servers or disable VPN if it is activated; however, there is no need to turn on the VPN while watching live TV, as this already guarantees more secure access for viewers.

A poor internet connection may be causing your application to freeze.

Turn Airplane Mode on and off. This will restart your internet and your application can now work. Background apps can use the refresh rate in the background. Try uninstalling and then reinstalling. Try uninstalling and reinstalling the program. To allow the application to run, clear the memory on your device.

If you are unable to download the Paramount Plus app from your store, an internet issue may be stopping the download or causing a 404 error. Check the Paramount Plus app on your device. Install the latest app update. Delete the cache of the store (Google Play, App Store, etc.). The application requires a stable internet connection and sufficient storage space to install.

If your FireStick is not working

There may be several reasons why your fire stick is not working.

Perhaps the installed files on your flash drive have been deleted, you may have little storage space, or you may have internet problems.

Restarting your router and modem can help restore your WiFi connection. Paramount Plus requires 4 Mbps internet. Check Paramount Plus App Requirements on Firestick.

Fix: Paramount Plus Not Working or Crashing on PS4 or PS5

Streaming services usually amaze us with the freshest and largest selection of content, but if there is a bug in the app, it can ruin the moment. Each error has a code that you can report to the official support team in order to fix it with an update. However, it may take some time for the error to be fixed.

1. Restart the Paramount Plus app.

Restarting the app can fix a lot of technical issues. We almost always use these strategies to solve problems with our devices. Restart Paramount and Playstation before trying any solution.

To restart the application

• Take out the PlayStation controller.
• Press and hold the PS button on the controller.
• Then, in the menu, navigate to the selected program and select Close.
• Then press and hold the PS button again.
• Select “Restart”and wait for the PlayStation to restart.

Then run the Paramount app again to see if the issue is resolved.

2. Check the status of the modem/router.

We won’t be checking internet connectivity because this is another major issue with the website. Exiting streaming services should be done at minimum speed. Your internet speed can be tested on various websites. Contact your service provider if you find slow speeds, but reset your router or modem first to fix any technical issues.

3. Sign in to the Paramount Plus app again.

The problem persists even after you tried the above solutions. So log out of the Paramount Plus app once and then log back in. The subscription page can sometimes experience issues due to server crashes. Signing in again will reset your account subscription and fix the issues. Click on your profile picture to sign out of the app. Then click “Account”in the upper right corner of the screen and then click “Sign Out”.

4. Check the status of the Paramount Plus server.

Sometimes the problem comes from the back end and we have to fix our hardware. Before using the technical procedures, it is recommended to check the status of the server. To save time and effort, check the status of the Paramount Plus server on the company’s official website. In addition, there are other outrage detection methods such as using social networking sites and other unbiased websites such as Downdetector. If you find any issues, please wait for the business side to fix the issue.

5. Check for updates

Checking for updates to Xbox and the Paramount Plus app is the next step in fixing the problem. An outdated version can sometimes cause technical problems. However, as soon as the game or the system itself is updated, the PlayStation will instantly display a notification. However, we have to manually check for updates for various reasons.

Update App

• Press the PS Remote button after opening the app.
• If any updates are available, select the “Check for Updates”option and install them.
• You can also access the notification bar and click on Downloads.
• Check for pending updates and download them.
• After the update, PlayStation will restart the Paramount Plus app, allowing you to resume watching any content.

Update your PlayStation

• Select System Software Update from the settings menu.

• Paramount Plus not working
• Then select “Check for Updates”and wait until any updates are found.

• Paramount Plus not working
• If an update is available, select Next and follow the on-screen instructions.

• Paramount Plus not working
• Once your PlayStation has restarted, search for the app once.

In addition, Paramount Plus allows you to add three profiles and watch streaming on three devices at once. You can view the streaming devices that are currently associated with the account and check if they are connected. This could be one of the causes of the problem, and resetting your account password might fix it.

Conclusion

We have shown several workable solutions to the problem of Paramount Plus not working/crashing on PS4 or PS5 as you can see above. Try any or all of the solutions to find what’s right for you. You should be able to fix this error at this point. I hope this post was helpful to you. Contact Paramount Plus Support if you need further assistance or if you are still having issues.