How to fix an Xbox Series X controller that won’t sync or connect

The Xbox Series X is one of Microsoft’s most popular home gaming consoles. It delivers smooth 120fps frame rates and great visuals with HDR.

But sometimes, many users face the issue of Xbox Series X controller not syncing, which is a major concern as it prevents them from playing games.

If you are also among these unfortunate users, I will support you. Here, I will share some ways by which you can easily get rid of this problem.

Fix Xbox Series X controller sync or connection issues

There are many reasons that can cause sync issues in your Xbox Series X controller, and it will be difficult for you to identify one of them. So decisions will also depend on them.

Below I have shared several ways to solve this problem that you can follow one by one and I assure you that you will definitely be helpful.

1. Restart your Xbox Series X console.

A simple restart can resolve minor issues in the console, including sync issues, as it fixes any glitches that might affect connectivity. So it’s better to try restarting the console.

You just need to hold the Xbox button on the front of the console for 10 seconds to turn it off. Then press the Xbox button again to turn it on.

2. Check the controller batteries.

Xbox controllers run on dual AA batteries; if there is no charge left, it will not connect to the console.

You can see the battery percentage on the top right side of the home screen. If you don’t see the battery level, try swapping batteries with each other. However, if this does not work, replace the batteries with newer ones. You can use any rechargeable batteries with it.

3. Reconnect your Xbox controller.

You need to re-pair your Xbox controller to your console to fix your Xbox Series X controller connection issue.

You can check out the steps below to do so:

• First, turn off the controller by holding the Xbox logo for 10 seconds.
• Turn it back on by pressing the button. If the button blinks slowly, it means it is out of sync.
• You will see a button next to the USB port on your controller; press and hold for a while.
• You will then see the button start blinking rapidly, which means your controller is ready to be paired.
• Now press and hold the bind button on the console next to the USB port.
• Then keep your controller close to the console until they sync. You should know that after that the light will become solid.

If this wireless method to re-sync your Xbox controller to your console doesn’t work, you can do it using USB.

If you don’t know how to do this, follow these steps:

• First, it will be better to turn your Xbox off and on again. So, press and hold the power button to turn it off and unplug it from the power supply.
• Now connect the controller to the console using USB.
• Then turn on your console and turn it on by pressing Xbox.
• Once it’s fully powered on, the controller will be connected and you can unplug the USB cable as it will stay synced.

4. Turn off other wireless devices.

If you have other wireless devices connected or left on, the signal can interfere with your Xbox and prevent your controller from connecting.

So, find all connected wireless devices and turn them off or turn off this device completely.

Then check if your Xbox Series X controller is syncing. If it’s fixed, you’re done; if not, follow the other fixes.

5. Contact Microsoft

You should contact Microsoft for repair if you’re still experiencing the Xbox Series X controller not syncing issue. But before you do that, try using a different controller to see if there are issues with your Xbox, and also use your controller with other consoles to diagnose problems with it.

If you can’t connect your controller, its wireless connection must be in serious trouble. So it will be better if you repair your controller.

Here are the steps to file a complaint:

• First sign in with your Microsoft account: https://account.microsoft.com/
• Then click the “Register device”button in the upper right corner.
• You will be prompted to select the region and device serial number. You can find the serial number on the back of the consoles and on the back of the controller inside the battery compartment.
• Finally, agree to the terms and click “Confirm”.

If your device is covered by the warranty period, you can order a repair.

Conclusion

These were some of the ways to fix the Xbox Series X controller sync or connection issue. Hope you fixed it easily. However, if you run into any issues feel free to write in the comments below.