How to Fix Facebook Marketplace Not Working

How to Fix Facebook Marketplace Not Working

Are you using Facebook? If so, then most likely you have heard of the Facebook Marketplace. Items you don’t need can be sold on the Facebook Marketplace if you already have a Facebook account. Buyers and sellers must have a Facebook account in order for you to complete due diligence.

However, compared to some alternatives, the platform has this distinct advantage. Listing your items does not charge any fees. But over the past couple of days, many users have reported that Facebook Marketplace is not working on their devices. So, we are here to guide you through some fixes to fix the Facebook marketplace not working issue.

How to Fix Facebook Marketplace Not Working

If you are a potential buyer or seller on the Facebook Marketplace and you find that this feature is not working on your device, you can trust the fixes we have mentioned below to resolve this issue. So let’s check out these fixes:

Fix 1: Restart the app

Initially, to start with other fixes, we advise you to try restarting the app, as this will give your Facebook app a fresh start to function properly.

Also, it will break the working state of your Facebook app and you may not need to perform any other fixes because in most cases a simple restart will help users resolve this type of error. So, restart the Facebook app and check if that helps.

Fix 2: Clear Cache Data

If simply restarting the app doesn’t fix your Marketplace not working issue, try clearing your Facebook app’s cache files.

Over time, our system kept several obsolete copies (cache) of the pages we visited in any application; so that we don’t have to wait a long time the next time we visit the same page.

But when this cache gets corrupted, several types of problems start to arise. Therefore, you should try the following steps to clear your cache files:

  • First, tap on the Facebook app and select App Info.
  • Now select the “Clear data”option.
  • After that, click the “Clear Cache”button to delete the cache files.

Here it is. Now you have to restart the Facebook app and check if you can now access the Marketplace or not.

Fix 3: Re-login to Facebook

Logging into your Facebook account again is another good option with which you can try to resolve any type of error. What’s more, chances are that the Facebook app might not have issues and it’s your account that’s causing the issue. Thus, you can log out of your account and try to log in again. Then check if the issue is resolved or not.

Fix 4: Make sure you’re on an updated app

So open your PlayStore or App Store and check if the Facebook app has any new performance or major updates. If yes, then install it on your device and check if it helps.

Fix 5: Try changing the region/language

Chances are that you may have gone somewhere else and didn’t update it on the Marketplace, then this is a common mistake. However, in order to fix this, you just need to follow the steps below and change the region and language of your Facebook marketplace:

  • In the upper right corner of your Facebook profile, click the button with three vertical lines.
  • Select “Settings and privacy”, and then go to “Settings”.
  • Select “Language and Region”in the left column.
  • Choose your preferred language. Your region settings will be automatically corrected when you change the language.
  • Then click Save Changes.

That’s all. Now launch the Facebook app and check if the marketplace not working issue is resolved.

Fix 6: Update your system OS

This error sometimes occurs due to an older version of the system OS. Yes, you heard right! There have been several cases reported where we have seen users claim that Marketplace not working or has stopped working issue is automatically resolved when updating their system OS. Therefore, we also suggest that you try updating your device’s OS (if available) and check if that helps.

Fix 7: Check your internet connection

A good internet connection is essential when it comes to using social media apps like Facebook or Instagram. Therefore, it is recommended to check your Internet connection.

However, to test your connection speed, you can use the Speedtest.net website and run a speed test. Meanwhile, if your device fails this test, then my friend, you need to solve this problem first, the rest will be solved automatically.

Fix HigCheck ping issue on your internet connection

Fix 8: Reinstall the app

Still out of luck? If, even after applying all the fixes mentioned earlier in this guide, you still find Facebook Marketplace not working, there is a chance that some files in your app may be damaged or corrupted and need to be fixed.

Thus, to fix them, reinstalling the Facebook app is the last option. Therefore, we advise you to first remove the Facebook app from your device and reinstall it using PlayStore or App Store. After successfully reinstalling the app, launch it and check if the issue is resolved.

Fix 9: Contact Support

We are sorry if none of the troubleshooting methods we mentioned helped you. However, there is another way for you to fix this annoying error. You can simply contact the official Facebook Marketplace support and ask them about this issue. In any case, they will definitely be able to help you get rid of this situation.

How can I find something on the Facebook Marketplace?

Finding something on your Facebook Marketplace isn’t difficult; You can do this by simply logging into your profile. However, you can view your profile picture by clicking on it in the top left corner of Facebook. Select Marketplace. You can find the Marketplace by clicking “More Info”if you don’t see it. A Search Marketplace button will appear in the top left corner of the Facebook screen.

What happened to the Facebook marketplace?

The Facebook Marketplace may also disappear from the Facebook website or apps if you travel to a country that doesn’t support it. In addition, your access to the Marketplace may have been revoked if you violated the Facebook Commerce Policy or Community Standards.

Conclusion

When it comes to selling locally, Facebook Marketplace is the safer and more convenient platform. But this kind of error seems to be very annoying, because neither the seller nor the buyer wants this. However, now you know how to fix it if the Facebook marketplace is not working.

So it’s all on our side. We hope you find it useful. But if you need more information about Facebook Marketplace, leave a comment below and let us know.

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