How to fix Facebook crash on Galaxy S20/S21
App crashing issues can be annoying, especially when you’re doing some important work. Recently, users encountered a similar issue on the Facebook app on the Samsung Galaxy S20. Galaxy S20 users recently reported that Facebook continues to fall. This issue is only related to the application and troubleshooting the application will most likely resolve this error.
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Fix Facebook Crash on Galaxy S20/S21
In this article, we will discuss how to fix Galaxy S20 app crash issue.
Force restart your phone
The first troubleshooting step you need to follow in order to fix your Galaxy S20 apps crashing issue is to force restart your device. If the Facebook app is crashing on your phone due to a minor glitch, forcing the device to restart will most likely fix the issue. To do this, follow the steps given below:
- Press and hold the Power + Volume Down button together.
- Your phone will turn off and then turn on again.
- When the logo appears on the screen, release both keys.
- After your phone turns on, open the Facebook app and see if the app is still crashing on Samsung Galaxy S20 or not.
Force stop the Facebook app
If you are facing Galaxy S20 app crashing issue, then you should force close the Facebook app and then reopen the app. This should probably fix the problem with the app you’re experiencing. To force stop the Facebook app, follow these steps:
- Open the app drawer on your Galaxy S20.
- Now press and hold the Facebook app icon and then tap the App info icon .
- Click on the” Force Stop “option at the bottom of the screen.
- Open the Facebook app and you will be able to use it without any problems.
Update the Facebook App
You can often run into a problem due to an outdated application. If the Facebook app keeps crashing, it might be due to pending updates. You should try updating the Facebook app and then check if the problem is still there. To do this, follow the steps given below:
- First, open the Play Store app on your phone.
- Here, find the Facebook app and click on the very first option that appears.
- Now click on the” Update “option to update the app.
- After updating the app, try opening it again and check if the issue is resolved.
Clear Facebook App Cache
Corrupted Facebook app cache data can also be the reason why the app crashes again. Clear the Facebook app cache and you will be able to use it without facing the crash issue. To clear the Facebook app cache, follow these steps:
- Open Settings app on Samsung Galaxy S20/S21.
- Scroll down in settings and then tap Apps.
- Here, find the Facebook app and click on it.
- On the app info screen, tap Storage .
- Then click Clear Cache .
- After that, open the Facebook app and check if the issue is still there.
Reset app preferences
Try resetting app settings if you are still facing Galaxy S20 app crashing issue. Below are the steps to reset app preferences.
- Open the Settings app on your phone.
- Now tap on the Apps option in the Settings app .
- Here, click on the three-dot icon in the upper right corner.
- Now click on the option “Reset app preferences”.
- Reboot your phone and launch the Facebook app again, which should fix the issue.
Reinstall the Facebook App
Another thing you can try is to reinstall the Facebook app. Below are the steps to reinstall the Facebook app.
- Open the app drawer on your phone.
- Here, press and hold the Facebook app icon .
- Now click on the” Uninstall “option and confirm the deletion of the application.
- Open the Play Store on your device.
- Here, find the Facebook app and click on the very first option that appears.
- After that, click Install to install the app.
- After installing the app, open it. Sign in to your account and that should fix the issue.
Clear device cache
Try clearing your device’s cache via recovery mode. If you are facing Galaxy S20 app crashing issue, clearing device cache will solve it. This will fix the issue with the Facebook app and any other app you are using. To clear the device cache, follow these steps:
- First, turn off your device.
- After turning off the device, press and hold the Power + Volume Down button together.
- Release the buttons as soon as you see the Android logo on the screen.
- You will be taken to the recovery screen. Select Wipe Cache Partition using the Volume buttons and press the Power button .
- This will wipe the cache of the device. After doing that, restart your device and that should fix the issue.
Reset device settings
If all else fails, then the last option would be to reset the phone to factory settings. This will delete all your data and settings and make your phone look like new. Before proceeding, you should back up all your data, including your photos, contacts, SMS, and others. To restore your device to factory settings, follow these steps:
- Go to the Settings app .
- Here, click on the “ General management” option.
- Now click “Reset” and then “Factory Data Reset”.
- Then click Reset and then Delete everything to restore your phone to factory settings.
- Set up your device and the problem will disappear.
Conclusion
App crashing issues are standard on Android devices, and if the Facebook app keeps crashing on your Galaxy S20, then the above article will help fix the issue. If the Galaxy S20 app crash issue is still not fixed, we recommend that you visit the Service Center and fix the issue.
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