How to Fix Disney Plus Stuck on Loading Screen on PC/TV/Phone

Disney+ or Disney Plus is one of the best streaming options for users after Netflix and HBO Max. Moreover, Disney+ currently offers the best value for money compared to others. However, like every streaming service has its issues, Disney Plus is no different. Recently, many users have started flooding the forums with Disney+ getting stuck on the loading screen.

It seems to users that downloading videos takes forever. When a user clicks on a video, a loading screen appears. However, there is no such issue related to login issues. If the same thing happens to you, you’re in luck. Here is our guide to help you fix Disney Plus stuck on loading screen on your PC, TV and phone.

Fix Disney Plus Stuck on Loading Screen on PC/TV/Phone

If you’re worried about the Disney Plus loading screen, don’t worry. In this detailed guide, we will make sure that you do not encounter such a problem in the future. However, make sure you follow the fixes as they are mentioned and don’t skip any of them.

Fix 1: Restart your device

If Disney+ is stuck loading on your PC, TV, or phone, you’ll need to restart your device. As simple as it sounds, a simple restart is sometimes enough to get rid of an annoying loading screen that doesn’t seem to go away.

We don’t really know the effect of reformulation until we try it, and it miraculously fixes all minor problems with ease. So restart your device. You can turn it off, wait a few minutes, and then turn it back on for the reboot to fully take effect. However, if restarting doesn’t help, move on to the next fix.

Fix 2: Check your internet connection

Disney Plus is a smart streaming platform. As a result, to be precise, Internet usage is quite high. If you stream a Full HD movie for 2-3 hours, it can easily take up about 3GB or data. if you don’t have that much data, you will see Disney Plus stuck on the loading screen and taking forever to load.

The problem is most obvious in the case of users who depend primarily on mobile hotspot, Disney Plus will continue to show the loading screen because it is not getting the required bandwidth.

Moreover, in many cases, the speed of the Internet is not enough. Keep in mind that Disney Plus is a streaming service and it is widely used on the internet. As a result, the minimum requirement for high quality video streaming is at least 4-5 Mbps. If you have a slower internet connection, you may experience slow download times. If the Internet is not your problem, move on to the next fix.

Fix 3: Force stop the app

The Disney+ app only works as an app for Android smartphones, iPhones, and TVs. While there is no way to force stop the Disney+ app on Smart TV, you can certainly do it on Android and iPhone. Follow these steps to force stop Disney+:

For Android

1. Press and hold the Disney+ app for 2 seconds.
2. In the pop-up menu, click the (i) button.
3. Click Force Stop.
4. Reboot your device.

For iPhone

1. Double-click the Home button if you’re using older iPhones.
2. Swipe up on Disney+ on the multitasking screen.
3. If you’re using newer iPhones, swipe up from the home screen.
4. Remove Disney+ from your recent tasks list.
5. Reboot your device.

After doing all of the above, try opening Disney+ and see if it works now.

Fix 4: Clear App Data and Cache

If the Disney+ app is bothering you by getting stuck on the loading screen, it’s time to clear the app’s data and cache. This method works on all devices except Samsung Smart TV. On Samsung TVs, you need to reinstall the app.

For Android

• Press and hold the Disney+ app for 2 seconds.
• In the pop-up menu, click the (i) button.
• Click Manage Storage.
• Click “Clear Cache”and then click “Clear Data”.

• Open Disney+ and sign in again.

For iPhone

• Open settings.
• Go to the general.
• Scroll down and click “iPhone Storage”.
• Find and click Disney Plus.
• Click on the Download app.

• Open Disney+ and sign in.

Smart TV

1. Open settings.
2. Go to Applications.
3. Find Disney Plus
4. Click Clear Data and Clear Cache.
5. Return to the home screen and open Disney+.

Once you clear the app data, your Disney+ should start working optimally without causing loading screen issues.

Fix 5: Reinstall Disney+

If none of the above methods helped fix Disney+ stuck on the loading screen, it’s time to reinstall it. Depending on your device, you will know how to uninstall the app. Just follow the same method for Disney+.

Once uninstalled, do not install Disney+ directly. Instead, wait 1 minute, reboot your device, and continue with the installation. This method will surely fix the loading screen issue once and for all.

bottom line

Well, that is all we have on how to fix Disney Plus stuck on loading screen on PC, TV and smartphone. We hope this guide has helped you. If you’re still facing any issue, don’t forget to leave a comment below.