Google Play Store not working? Here is how you can fix it using different ways
The Google Play Store is the heart of Android phones as it is the official marketplace where you can download and install or even buy apps and games. The Google Play Store is preinstalled on all Android devices and you will need a Google account to sign in and use the app. By accessing the Play Store, you can download and install apps and games. However, sometimes the purchased app does not work and you have problems downloading new apps or even updating existing apps and games.
Here are some of the best troubleshooting steps you can follow to fix the issue. Some of the troubleshooting methods include clearing storage, checking for Android OS updates, and clearing cache and storage. Although there are several reasons that affect the Google Play Store crash, let’s go through the popular troubleshooting methods one by one.
Check your Wi-Fi or mobile network connection
Although it may seem silly or extremely simple, there is nothing wrong with checking these couple of things. First, make sure you’re connected to good Wi-Fi or mobile data. Then try opening any other apps that require an internet connection (like YouTube, Instagram, Twitter, Speedtest, etc.). If none of the apps work, make sure your Wi-Fi connection is turned off, or turn your data off and on.
- Make sure you have a reliable internet connection
- It’s best if you can connect to a Wi-Fi network
- If you don’t have Wi-Fi access, make sure you have a strong mobile data connection.
Once you restore your Internet connection, be sure to try downloading again.
Check storage space
If your phone’s memory is full, the Google Play Store won’t be able to download any app or even update existing apps. If there is not enough storage space, it can prevent you from downloading and installing apps. You can free up space on your phone by deleting unwanted apps, photos, videos, and other files and media. Google will notify you if less than 1 GB of free space is available on your device.
Check for system updates
Sometimes, if your version of Android is too old, the Play Store won’t be able to download new apps.
- On your Android phone or tablet, open the Settings app.
- Click “System”then “Advanced”and then “System Update”.
- Your update status will appear.
- Follow the on-screen instructions to download or install updates.
Note. Google Play may not work properly on devices running Android 2.2 or earlier.
Close and reopen the Play Store
- On an Android device, swipe up from the bottom, hold, and then release.
- To close the Play Store app, swipe it
- Open Play Store again
Uninstall and reinstall Play Store updates
Sometimes the Google Play Store app may have problems with updates, or you may download the wrong version. Therefore, in order to make sure that the Play Store works properly, it is recommended to uninstall and reinstall the Play Store.
- Make sure you are connected to a reliable Wi-Fi connection.
- Find the Play Store app on your device’s home screen or app screen.
- Press and hold the Play Store app
- Click App Information
- At the top, click “More”and then “Uninstall updates.”
- If you are asked to restore the factory version of the Play Store app, click OK.
Reboot your device
- Press and hold the power button
- Click Shut Down or Restart.
- If necessary, press and hold the power button until the device turns back on.
Clear cache and data from Google Play Services
- Open the Settings app on your device.
- Tap Apps & Notifications > App Info or See All Apps.
- Click Google Play Services.
- Click Storage > Clear Cache.
- Click Clear Storage > Clear All Data > OK.
Clear the cache and data of the Play Store
- Open the Settings app on your device.
- Tap Apps & Notifications > App Info or See All Apps.
- Tap the Google Play store.
- Click Storage > Clear Cache.
- Click Clear Storage > Clear All Data > OK.
Remove and add Google account
- Open the Gmail app on your phone.
- Click on your profile photo in the top right corner
- Tap Manage accounts on this device.
- Select Google
- Select the account you want to log out of
- Click on the menu button in the upper right corner (three dots).
- Select Remove Account
Download the Google Play Store app and install
If all the methods fail, you can download the Google Play Store app and install it by following the steps below.
- Visit the Google Play Store page on apkmirror.
- Check all versions and click on the latest available version
- Click View Available Downloads.
- Choose the latest version available
- Click on the download button
- Click “Download APK”and the app will start downloading.
- Once installed, click on it and install the Play Store app on your phone.
These were different ways to fix when Google Play Store is not working properly.
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