PlayStation Network sign-in error (fix)

Can’t sign in to PSN? No need to worry anymore as we will help you fix this error. We know how frustrating it can be to not be able to sign in to your PlayStation Network account. If you are absolutely sure that you entered the correct password, you will need to try another way to bypass it. Keep reading until the end to fix this error on PS4 or PS5 today!

How to fix “Can’t sign in to PSN”error on PS4/PS5

Before we begin, make sure you have a stable internet connection. A poor internet connection will prevent you from logging in and accessing your account. So, with that cleaned up, let’s look at all the possible fixes you can use to resolve this “can’t sign in to PSN”error:

Reset your PSN password

There is a possibility that you entered the wrong password. To fix this, reset and enter a new password. Here are the steps you need to know:

1. First, go to the PlayStation Network login page.
2. Click Trouble Signing In? option.
3. Now click “Reset Password”and then enter your email address.
4. Then check your inbox to find out how to reset your password.
5. After that, try logging into PSN with your new password and see if the error persists.

Check PSN Server Status

Another way to fix the “Unable to sign in to PSN”error is to simply update your PlayStation console. If the Playstation server itself is down, your PSN login attempts will fail. You will need to wait until the servers are up again. Here’s how to check it:

1. Go to your browser and search for “PSN Server Status”.
2. Click on the first result – PlayStation official website.
3. Check if all services on this page are running.

System software update

In many cases, your PlayStation will not function properly if an update is pending. You need to make sure your console is up to date. Here’s how to do it.

On PS4

1. Go to “Settings”from the main menu of your PS4.
2. Select System Software Update.
3. If an update is available, click on it.

On PS5

1. Go to “Settings > System > System Software”.
2. Select System Software Update and select Update.

PSN privacy settings

Another way to resolve the “can’t sign in to PSN”error is to change your PSN privacy settings. Here are the steps how to do it:

1. On PS4 or PS5, go to Settings > Account Management.
2. Then go to “Privacy Settings”.
3. Next, you will need to switch all categories to “Nobody”. You will need to do this for games, friends, and personal information.
4. Now you should be able to log in without any problems.

There are all the fixes you can try. If nothing seems to help, contacting PlayStation Support is the last resort. You will definitely be helped.

That’s all there is to know about how to fix the “can’t sign in to PSN”error on PS4 and PS5. We hope this fix guide has been helpful to you.