Xbox Game Pass Error 0x8007023e: 7 Best Fixes

Xbox Game Pass and PC Game Pass subscriptions give you access to dozens of games across PC, Xbox, smartphones and tablets. You can play games like Battlefield, Apex Legends, Alien Isolation, Halo, Minecraft and many other popular Xbox games.

But if you can’t open your favorite game and see error 0x8007023e instead, it’s very frustrating. On top of that, some users have reported that other than games, they can’t even open apps on their Xbox.

Follow this guide to fix error 0x8007023e.

How to fix error code 0x8007023e on Xbox?

If you’re seeing error 0x8007023e when trying to play a digital game on Xbox One, Xbox Series X, S, and other Xbox game consoles, try the following solutions:

1. Check the Xbox Live Status Page
2. Make sure your Xbox Game Pass subscription hasn’t expired
3. Reinstall the game
4. Restart your Xbox console
5. Update your Xbox
6. Reset your Xbox console.

1. Check the Xbox Live status page.

Like most online gaming services, Xbox also maintains a status page, which allows users to check if the issue is on their side or if it’s related to a server issue on the Xbox side. You should check the Xbox Live status page if you are unable to play any game on Xbox and are seeing error 0x8007023e.

On the page, you will find many Xbox features and their status. Select any feature to see its status. If you find any crash reports, give the game or Xbox itself a rest and wait until the problem is fixed. But if everything works, try the solutions from this guide.

Be aware that a similar crash has affected Xbox users in New Zealand, Saudi Arabia, Japan, Australia, and South Korea in the past.

2. Make sure your Xbox Game Pass subscription hasn’t expired

While there may be other reasons for error 0x8007023e on Xbox, this error also shows up when a Game Pass subscription expires. Follow these steps to verify your Xbox Game Pass subscription:

• Open the Microsoft Store.
• Sign in if you haven’t already.
• Click the Services & Subscriptions tab.
• Scroll down to see the status of your subscription.

3. Reinstall the game

If a certain game shows a page or error message 0x8007023e, uninstall it and install it again. If all the games won’t open and you’re seeing the same annoying problem, try reinstalling a few and see if they work.

4. Restart your Xbox console.

There may be a temporary bug or glitch causing error 0x8007023e and preventing you from playing games. So, restart your console and try to open the online game again.

Steps to restart your Xbox:

• Press the Xbox button on your controller.
• Navigate to your profile picture (Profile and system).
• Select “Food”from the list.
• Select Restart Console.

5. Update your Xbox

If your Xbox console is not up to date, it may show errors and bugs. As with any other console or device, it’s important to keep it up to date to avoid mistakes. So, to troubleshoot the 0x8007023e message, update your Xbox console by following these steps:

• With the Xbox on, press the Xbox button on your controller.
• This will open the menu. Navigate to your profile picture (Profile and system).
• Select “Settings”.

• From the Settings menu, select System from the left pane.
• Select Updates.
• To update your console immediately, select Update Console.

• It will check for updates and perform updates if available.
• To have your Xbox automatically check for apps and console updates, go to the same “Update Console”settings and make sure both “Update my console”and “Update my games and apps”are checked.

6. Factory reset your Xbox console.

If you’ve tried the fixes above and still get error 0x8007023e, consider resetting your console to factory defaults.

Before you think this will delete all your Xbox games, rest assured that there are two factory reset methods on Xbox consoles.

One option only allows you to reset settings, while the other option removes everything, including apps and games. So choose the first option. Use these steps:

• Press the home button on the controller to see the left panel menu.
• Go to the “Profile and system”section.
• Select “Settings”.

• In the settings, go to the “System”section.
• Select “Console Information”.

• Now select Reset Console.
• You will see two options: “Reset and remove everything”and “Reset and keep my games and apps”. Choose the second option if you only want to reset your Xbox.

How to fix Xbox game error 0x8007023e on Xbox app for PC?

Restart your computer and check your internet connection. After that, try the following solutions:

1. Check Xbox Live Status
2. Make sure you are logged in with the correct account
3. Check your Xbox Game Pass subscription
4. Uninstall and reinstall the game
5. Reinstall the Xbox App
6. Update your graphics drivers
7. Update Windows

1. Check your Xbox Live status

If you can’t play games on the Xbox app for Windows PC and see error 0x8007023e, you should check for crashes reported on the Xbox Live status website. Check if the features you are using are working.

2. Make sure you are logged in with the correct account

Many of us have multiple email addresses and accounts that are sometimes confused. If your Xbox account is not the Microsoft account you use to sign in to Windows, check that you’re using the correct account in the Xbox app.

Because your Xbox account has a Game Pass subscription, and if you used your regular Microsoft Windows account to sign in to the Xbox app, it may not play video games because that account is not a Game Pass subscriber.

Open the Xbox app, go to your account and check the details.

3. Check Your Xbox Game Pass Subscription

You are using the correct account, but what if your subscription has expired causing you to see error 0x8007023e when you try to play games? You can check your subscription in the Xbox app.

If for some reason you can’t, sign in to the Microsoft Store with a valid email address and check your subscription status there.

4. Uninstall and reinstall the game.

Xbox error code 0x8007023e can be with one or more games, or with every game. But you should uninstall and reinstall a few to see if they work after that.

4.1 Remove a game from the Xbox app for PC

• Open the Xbox gaming app.
• You will see a list of installed games on the left panel of the app.
• Right click on the game you want to uninstall.
• A small list will open, select “Delete”and confirm.
• Restart your computer.

4.2 Installing a game on the Xbox app for PC

• Open the Xbox app.
• Find the game you want to install or the one you just uninstalled and open it.
• Click the “Install”button.

5. Reinstall the Xbox app.

The Xbox app itself can be buggy and cause error 0x8007023e. You can uninstall the app and reinstall it to make sure it’s not the culprit.

• Click the start menu, type. add or remove programs‘ and run the application.

• On the page that opens, find the Xbox app and uninstall it.
• Restart your computer.
• Open a web browser and search for “Xbox App for PC”or launch the Microsoft Store for the process.
• Install the app.
• Log in with your details and try to play the game.

6. Update your graphics drivers

It’s rare, but errors in the Xbox app can be due to outdated graphics drivers. It’s best to keep everything on your computer up to date, which is why it’s a good idea to update your GPU drivers.

• Open the start menu, type “Device Manager”and open the app.
• Double-click Display Adapters.
• You will see your video cards.
• Right-click it and select Update Driver.

• In the wizard that opens, select “Automatically search for drivers”.
• It will look for drivers and install them.
• Restart your computer or laptop.

7. Update Windows

If you’re having any problems with your computer, updating Windows is a good tip. So, follow these steps to update Windows:

• Open the start menu, type “Windows Updater”and launch the application.
• In the window that opens, click the “Check for Updates”button.

• Wait while it checks for and installs updates.
• Restart your computer and try updating again if an update error occurs.

Conclusion

If you’re seeing error 0x8007023e on your Xbox console or the Xbox app on PC, check the server status and try solutions to fix the problem.

FAQ

How to fix error code 0x8007023e?

To fix error code 0x8007023e on Xbox, try the following solutions: – Check your Xbox Live status – Check your Xbox Game Pass subscription – Reinstall the game. – Restart your Xbox – Update your Xbox – Reset your Xbox console to factory settings.

How to fix Xbox error code?

There are dozens of Xbox error codes. Go to the Xbox Support page to find a solution for the error code you’re experiencing. In the meantime, check your internet connection, restart your Xbox, and update it to fix common issues.

How do I get the latest Xbox update?

– To update your Xbox, turn it on.– Press the Xbox button on your controller.– Then go to Profile & System > Settings > System > Updates.– Select Update Console in the update settings to start xbox update.

How can I reset my Xbox One?

– To reset your Xbox, press the Xbox button on your controller.– Go to Profile & System > Settings > System > Console Information > Reset Console.– Select Reset & Remove Everything if you want to delete everything, or select Reset and keep my games & apps to keep your apps and games and only reset your Xbox.