Peloton Won’t Turn On (10 Easy Fixes)

When gyms around the world were forced to close, Peloton bikes skyrocketed in popularity.

It is only expected that there will be a few glitches from time to time, such as software updates and technical difficulties, since so many Peloton bikes enter the bike market.

But don’t fly into a rage and push your Peloton bike down a mountainside if it won’t start.

You can follow a few simple procedures to get back to power so you can keep riding! In this article, we’ll discuss what to do if your Peloton bike (or bike+) won’t turn on.

In addition, we will look at how to turn on the bike for the first time and wake it up from sleep mode.

Peloton bikes…or whatever you call them

Let’s first take a quick look at what a Peloton Bike is. Peloton manufactures a range of exercise equipment for the home.

For example, there are two stationary bikes with built-in video displays: Peloton Bike and Bike+.

You can use the screen to view the extensive library of spin courses and exercises if you have a Peloton subscription.

The Peloton range consists of two unique motorcycles. Bike+ and regular bike. The bikes are comparable, but the Bike+ has a larger rotating screen, additional speakers, and automatic resistance change.

However, in the conventional model, the user must change the impedance.

What you need to know if your Peloton bike won’t start

Image Credits: https://support.onepeloton.com/hc/en-us/

The main reason for your Peloton bike not turning on is a problem with the power cord.

Connections can sometimes loosen when you ride or move your bike.

You must ensure that the Peloton bike is properly connected to all ports, as shown below:

• First, make sure the cord is plugged into the bike’s outlet.
• Then make sure the wire is properly inserted into the wall outlet by following it as it goes.
• Make sure the cord is properly connected to the back of the monitor.
• After making sure each connection is secure, locate the power button on the back of the monitor and press it briefly.
• After that, your Peloton bike should start.
• If not, you must ensure that your electrical outlet is in good working order. You should also check your fuse box or circuit breaker, the extension cord your Peloton bike is connected to, and the condition of any extension cords you may be using.
• For Bike+, the monitor’s power supply is USBC.

Your Peloton bike or bike+ may have a faulty power cable if you’ve checked all the power connectors and the bike still won’t turn on.

To replace a problematic cable, you can get a new one from Peloton. If necessary, you can also buy another power adapter.

Peloton bike fixes not included

If the above quick fixes didn’t help you turn on your precious Peloton bike, carefully follow the highlighted steps below to get your bike up and running again.

1. Check power supply and plug
2. Inspect the power adapter on the base of the bike.
3. Disassemble the connections under the resistance mechanism
4. Examine the back of the display panel.
5. Check Brake Cover (BIKE+ ONLY)
6. Analyze the Peloton bike resistance module connections.
7. Reset your Peloton bike to factory settings.
8. Restart your Peloton bike or plus bike.
9. Avoid electric shock with your Peloton bike and bike +
10. Contact Peloton Support

Check power supply and plug

First of all, although it may seem obvious, make sure your Peloton’s power source is fully connected.

Make sure your Peloton is plugged into a working outlet. If you’re still unsure, try plugging another device into the same slot.

If the Peloton turns on, you know the outlet is working and you can continue.

The second point is something that many people seem to overlook. Your bike’s power cord comes with a power supply and if the power cord is disconnected from it, your bike will lose power.

The power supply should turn a faint green light if everything is connected properly.

Inspect the power adapter on the base of the bike.

The base of the motorcycle, towards the rear, is the next area to look at. Here the power cord enters the base with an adapter.

Your Peloton will not work unless this adapter is hardwired. To make sure everything is safe, try only removing the adapter and then plugging it back in.

This adapter is equipped with a white light that will glow when properly connected for Bike+.

Since the standard version of the Bike lacks this white light, you have to trust that it will work once you attach it.

Understand the connections underlying the mechanism of resistance

Now check under the resistance mechanism to make sure the power connection is secure.

This is by far the most difficult link to view and reconnect, so proceed with caution. If your child has small hands, they may come in handy at this stage!

1. We recommend that you first take a flashlight or use the flashlight on your smartphone to position yourself under the resistance mechanism.
2. There are two connectors on the left side of a regular bike.
3. Whereas on Bike+ there is only one UBC-C connector for Bike+.
4. Since the wire is not very securely fixed in this place, it is much more common on the Bike+ for this connection to come loose.
5. The two connectors are plastic coated and fixed to the Bike model.
6. Just make sure these wires are properly connected before proceeding.

Examine the back of the display panel.

Have we come this far? This method of enabling Peloton is very similar to those listed above.

1. Notice the cables going to the back of the bike just behind the touchscreen panel.
2. Make sure these cables are still in place.
3. These wires can sometimes come loose when children pull on them. The display on your Peloton will not turn on unless they are linked.
4. The audio must be connected on the left and the power supply must be connected on the right if you are facing the back of the bike display.
5. Bike+ owners should plug the audio into the port on the top and the USB-C power cable into the middle port.

Check the brake casing, but only for the bike +

You need to establish another connection if you are a Bike+ owner.

1. This connection is located on the outer front of the bike, at about the same height as the resistance mechanism, directly above the brake housing.
2. Here is another UBC-C connection that can sometimes fall apart.
3. There are two connections here; connect the UBC-C wire to the top connector (see next section for more information. Stay tuned).

Peloton Bike Resistance Module Connection Analysis

The resistance module connects to the bike via USB ports under the center of the machine.

1. Depending on the model, there will be two ports on the left or one on the right, behind the pedals.
2. Make sure these connectors are also properly connected if you have screen problems.

Reset your Peloton bike to factory settings

You can try a factory reset if all else fails. However, you should only do this if you have no other choice because it will permanently delete all data on your Peloton.

1. Remove each cable from your Peloton bike and inspect it for dirt. This process should be between 30 and 40 seconds.
2. All wires that you previously disconnected should be reconnected.
3. Holding the volume up and power buttons at the same time will restart the Peloton screen.
4. From the options, select “recovery”using the volume buttons.
5. The Peloton logo will appear as soon as the screen goes black. Until the menu appears, simultaneously press the volume and power buttons. Then choose factory reset this time.
6. Activate the power switch. Use the volume up button to select “yes”when the popup opens.
7. This will reset the Peloton bike and you can now access your account or create a new one.

Restart your Peloton bike or Bike+

If your Peloton Bike or Bike+ screen stops working, you may need to restart your bike to get it working again.

1. First, press the power button for 5 seconds to make sure the bike is turned off, or more accurately, is in sleep mode.
2. Remove the fork on a Peloton bike.
3. Let stand for 30 to 40 seconds.
4. Plug your Peloton bike back into power.
5. To restart the bike, press the button on the back of the monitor.

Avoid electric shock with your Peloton bike and bike +

If you just had a power surge or blackout, your Peloton bike could be damaged. To avoid this, you can use a surge protector with your bike.

Also, since power outages are more likely during thunderstorms, you can unplug your Peloton bike.

Contact Peloton Support

Your Peloton bike may have a serious issue that should be fixed by the manufacturer if you have tried the solutions above and it still won’t turn on. Peloton can be contacted directly through various channels.

• To contact Peloton online, go to https://www.onepeloton.com/company/contact and click on chat.
• Peloton Support Phone: 1-866-679-9129.
• Alternatively, Peloton can be contacted by email at support@onepeloton.com.

Finally, if you wish, you can find and visit the Peloton showroom.

Turning on a Peloton bike for the first time

Getting a Peloton bike up and running for the first time is pretty easy. A typical 10-foot-long three-prong plug that fits most residential electrical outlets is included with the Peloton bike.

Use an extension cord with three plugs to keep your bike away from the outlet.

1. Attach the power cord to the back of the bike first.
2. Then the power cord must be connected to the wall.
3. At the top back of the video display, you can find the power button.
4. The screen turns on after a short press of the button.
5. The next step in creating a Peloton account is choosing a Wi-Fi network and entering a password.

Waking up the Peloton touchscreen when it is in sleep mode

Your Peloton will go to sleep after 20 minutes of inactivity.

All you have to do to turn it back on is press the power button again. Plan ahead if you need to wait for a bike update to complete before you can start your workout as the Peloton software can take a few minutes to load if there are any pending software updates.

Conclusion

A bad or poor connection is the most common reason for Peloton not turning on. Press and hold the power button on the back of the display for about 5 seconds once you are sure everything is connected properly.

The display should turn on.

Contact customer support if you’ve tried all of these solutions and your Peloton still won’t turn on. As a final option, you can determine what coverage you have by checking your bike’s warranty.

We hope your Peloton is now on and not “not turning on”.

Frequently Asked Questions about Peloton not turning on

How to enable Peloton?

Switching on the Peloton: Plug the power cord into the socket on the back of the bike. Connect the power supply to the wall (the LED should turn green). To enable the touch screen, press the top button on the back of the device. Choose a password and Wi-Fi network. Your Peloton is set.

Why is my Peloton bike not working?

Your Peloton needs to re-insert a loose connection if it doesn’t work. Check out the connectors on the power supply, on the bottom of the bike, above the drag model system, and eventually on the back of the display screen when your bike is on.

How to reset a Peloton bike?

Reboot Peloton: First press the power button for 5 seconds to make sure the bike is turned off, or more specifically, in sleep mode. Remove the Peloton bike. Wait 30 to 40 seconds. Plug your Peloton bike back into power.

What to do if Peloton is not responding?

The rule of thumb for when your Peloton stops responding is to simply unplug the machine, unplug the power cord from the outlet, and unplug all other wires. Give it five minutes, plug everything back in, then restart. With most devices, this simple procedure often solves many problems that cannot be solved by other means.