Remedy for the Unable to Log In Issue on Honkai Star Rail

Is the Unable to Log In Problem Fixable?

There are a few different ways to attempt and resolve the Honkai: Star Rail Unable to Login Problem.

• You can visit the Honkai Star Rail Twitter to see whether the server has been shut down as there isn’t yet an official server status website.
• Launcher restart: Although it’s not really an option on mobile, the tried-and-true IT workaround can work like magic in this situation.
• Modify or Deactivate Your DNS: To see if you’re utilizing a private DNS, check your cellphone settings. Those wanting to connect to Honkai Star Rail in particular have a lot of trouble doing so because of AdGuard DNS.
• Disable VPN: Employing a VPN might result in a problem connecting to the server or with the service. Turn off your VPN and attempt to log in once more.
• When attempting to log in again while using a mobile device, switch from Wi-fi to mobile data.
• Install the game again: Reinstalling all files completely may resolve the issue in this case.
• If everything else fails, get in touch with HoYoverse on Twitter or Discord for assistance resolving the problem.

Featured image via HoYoverse.