Free Fire Help Center: How to contact the Garena Free Fire Help Center to report a complaint

Free Fire was the most downloaded game in 2021. Players have fun playing this game, but sometimes they may encounter problems. These problems can be technical, hack, diamond, or something else. But don’t worry, as Garena has set up a dedicated website where players can report their issues with Free Fire. This center is known as the Free Fire Reporting Center.

We have listed everything you need to know about the Free Fire Report Center, including all the steps you need to follow in order to submit a request to Free Fire Customer Support. But first, let’s learn more about the Free Fire Report Center and what kind of complaints you can file here.

What is Free Fire Report Center?

The Free Fire Report Center is a dedicated hub where players can report any issues they may encounter with the game. Players can submit their complaints by following the steps below. After receiving it, the Free Fire team will help players solve their problems. If you encounter a bad experience in the game and want to report it to the developers, you can do so right from here. Dedicated customer service will help you solve your problems.

What complaints can be filed with the Free Fire Message Center?

Free Fire allows you to report a limited number of categories in its Report Center. The Free Fire support team will only respond to your request if it matches the categories below.

• Hacker report form. If you would like to report a hacker in your game, simply select “Hacker Report”and fill in all the details requested in the form. You will also need to provide proof of the hack.
• Problems with the game. You can report any event, technique, or abuse issue in the Game Issues category. Issues such as the inability to earn rewards or access event pages fall into this category.
• Negative Diamonds – If your diamonds are less than last time, you can report a problem by selecting this option.
• Payment and missing items. If you purchased an item from Free Fire and didn’t receive it, the item’s price is in the wrong currency, or you didn’t receive a special airdrop, you can choose this option.

How to contact the Free Fire Report Center

Follow the steps below to contact the Free Fire Report Center and tell them about your problem in order to get a solution.

• Go to https://zendeskauth.ff.garena.com/ which is the Free Fire customer support website. Here you can view some frequently asked questions.
• If your problem is not in the FAQ, please login to your Free Fire account. The “Login”option will be located in the upper right corner.
• Once you’re signed in, click on the arrow next to your nickname and a drop-down menu will appear. Select the “Submit Request”option.

• Now select your game version and your region, as well as your Free Fire UID and alias.

• Describe your issue to Free Fire Customer Support and submit it. They will return to you soon.

• You can also check for updates on your issues by searching for your query from the drop-down menu.

Sometimes due to heavy traffic, the Garena Free Fire help center shows 502 Bad Gateway. In such cases, we suggest that you refresh the page until it loads for you.